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N.B. do not delete any
other files and follow these steps carefully or else serious
damage may occur. If you are in any doubt about your ability to
follow this procedure then get an engineer to do this for you.
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You will need a USB keyboard and mouse
connected to the D-Lab1 via the sockets on the panel behind and
below the right hand side of the monitor.
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Attempt a restart (green
"on" button or power off and on) and wait until the
icecream picture comes up and the sub text says it is initializing
the IPU PC database (or similar)
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1.) Hold Alt and press
Ctrl (1, 2 or 3 times max) until the watchdog
task manager window
appears |
Note - if d-lab screen comes over
the top of your window then hold Alt and use Tab
to get back to the window you are working in. |
2.) Select Control |
3.) Select Explorer in
dropdown and hit Execute |
4.) Hit Hide to get
rid of Watchdog (important - not Close) |
5.) In the Explorer window which has
opened select Search |
6.) In box for
files and folder names type *.done
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Note the * is usually above the 8
key on a standard UK keyboard |
7.) Select option to search C:
program files |
8.) Hit Search now |
9.) This will bring up a list of
all files with the suffix .done (usually 11) |
10.) Select Edit
and then Select all |
11.) This will highlight all the
.done files and you hit Delete on your keyboard,
then confirm that you wish to delete all the files. |
12.) Close the Explorer window (hit
the x in the very top right corner) |
13.) Turn the machine off at the
breaker (on the paper dryer end panel) and let it reboot, this
will take about 15 minutes as it will have to re-write the files
you just deleted. |
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Note - occasionally this will need
to be done twice - only if the reboot fails on the same screen
as the original fault |
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